WEB SUPPORT AND MANTENANCE
Professional Support. Great Service. No contract.
It's like having your own personal webmaster on call.
Keep Your Website Amazing
As Partners in Success, we are committed to helping you grow your business with the latest software, engaging content, and continuous fine-tuning at affordable, flexible rates with no long-term contracts.
Web Support and Maintenance
Plans & Pricing
Grow your business without breaking the bank
Essential
Best for informational websites- 4 hours per month includes:
- Maintenance Package
- Content updates
- Design updates
- Add/Remove web pages
- Posting blog articles
- E-commerce product edits
Premium
Best for affiliate and blog websites- 8 hours per month includes:
- Maintenance Package
- Content updates
- Design updates
- Add/Remove web pages
- Posting blog articles
- E-commerce product edits
Pro
Best for E-Commerce websites- 16 hours per month includes:
- Maintenance Package
- Content updates
- Design updates
- Add/Remove web pages
- Posting blog articles
- E-commerce product edits
1, 2, 4, 8, 16, and 32 hour packages available.
Deep discounts for monthly and annual subscriptions.
For larger-scale, enterprise, or customized web support and maintenance packages, please contact us directly.
For E-Commerce sites, please inquire about our special ‘Partnership Pricing’ programs.
(1) Software updates are made once available and tested, (2) If a site requires restoration, it will be restored with the latest available backup, (3) Hours do not carry over from month-to-month.
All Plans Include
WordPress
UPDATES
CONTENT
UPDATES
BLOG
UPDATES
ECOMMERCE
UPDATES
PERFORMANCE
OPTIMIZATION
EMAIL
SUPPORT
MONTHLY
REPORTING
DEDICATED
ACCOUNT REP
Frequently asked questions
WHAT IS WEB SUPPORT AND MAINTENANCE?
Web support and maintenance is a service offered by agencies and freelancers for the ongoing care of their clients’ websites. This service is usually offered on a monthly basis and plans and pricing can widely vary.
WHY IS WEB SUPPORT AND MAINTENANCE SO IMPORTANT?
Aside from site security, software updates, performance monitoring, and the general up-keep of your site, the most important reasons to hire a professional for web support and maintenance are to attract new customers, retain current ones, lower your expenses over time, and beat your competition.
Having a professional on your team is one of the best ways to make that happen.
DO I NEED WEB SUPPORT AND MAINTENANCE?
While websites can go years without web support and maintenance, it’s not the best practice. Neglecting software updates and site security can leave a site vulnerable, decrease performance, and discourage both new and returning visitors.
For business owners who rely on their website to generate interest and awareness in their products and services, and to attract new and returning customers, the answer is a resounding YES.
CAN I DO WEB SUPPORT AND MAINTENANCE MYSELF RATHER THAN HIRING A PROFESSIONAL?
Yes, absolutely. If you have the time, experience, and expertise to manage and improve your own site, self-care is a viable option.
However, in our experience, while this may sound like a great solution and begin with the best of intentions, over time it often turns into site neglect, frustration, loss of customers and prospects, and an increased loss of your most important resource – time.
DO HOURS ROLLOVER FROM MONTH-TO-MONTH?
No. Any unused time is lost at the beginning of the next support cycle.
What if MediaLyon did not build my website?
That’s not a problem. Not only do we love supporting and improving websites built by other developers, we offer discounts and credits for anything ‘under the hood’ that we may not have directly worked with (yes, it does happen from time-to-time).
CAN I CANCEL AT ANY TIME?
Yes. If for any reason our clients aren’t 100% satisfied with our service and solutions, we are happy to return any unearned funds or credit – that’s our promise as “Partners in Success”.
WHAT ARE THE STEPS TO START WEB SUPPORT AND MAINTENANCE WITH MEDIALYON?
There are 3 ways to start. (1) Give us a call at (702) 882-9260, (2) Fill out our Contact Form and we’ll contact you asap, or (3) if you already know the plan you need, just go to MyBusiness and sign up today.
Didn't find your question?
Fill out our ‘Contact Form‘ and we’ll be glad to help