WEB SUPPORT AND MANTENANCE

Professional Support. Great Service. No contract.

It's like having your own personal webmaster on call.

Keep Your Website Amazing

As Partners in Success, we are committed to helping you grow your business with the latest software, engaging content, and continuous fine-tuning at affordable, flexible rates with no long-term contracts.

Web Support and Maintenance
Plans & Pricing

Grow your business without breaking the bank

Maintenance

I just need monthly maintenance
$ 50 Monthly

20% off for annual subscription
  • Includes:
  • WordPress Core updates
  • WordPress Theme updates
  • WordPress Plugin updates
  • WooCommerce updates
  • Payment gateway updates
  • Performance scans
  • Malware scans
  • GSC Site indexing

Essential

Best for informational websites
$ 180 Monthly

20% off for annual subscription
  • 4 hours includes:
  • Maintenance Package
  • Content updates
  • Design updates
  • Add/Remove website pages
  • Posting blog articles
  • E-Commerce product edits
  • Email Support
  • Detailed Monthly Report

Premium

Best for affiliate and blog websites
$ 320 Monthly

20% off for annual subscription
  • 8 hours includes:
  • Maintenance Package
  • Content updates
  • Design updates
  • Add/Remove website pages
  • Posting blog articles
  • E-Commerce product edits
  • Email Support
  • Detailed Monthly Report

Pro

Best for E-Commerce websites
$ 560 Monthly

20% off for annual subscription
  • 16 hours includes:
  • Maintenance Package
  • Content updates
  • Design updates
  • Add/Remove website pages
  • Posting blog articles
  • E-Commerce product edits
  • Email Support
  • Detailed Monthly Report

For larger-scale, enterprise, or customized web support and maintenance packages, please contact us directly.

(1) Software updates are made once available and tested, (2) If a site requires restoration, it will be restored with the latest available backup, (3) Hours do not carry over from month-to-month.  Additional hours are billed at $55 per hour.

All Plans Include

WordPress
UPDATES

CONTENT
UPDATES

BLOG
UPDATES

ECOMMERCE
UPDATES

PERFORMANCE
OPTIMIZATION

EMAIL
SUPPORT

MONTHLY
REPORTING

DEDICATED
ACCOUNT REP

Frequently asked questions

WHAT IS WEB SUPPORT AND MAINTENANCE?

Web support and maintenance is a service offered by agencies and freelancers for the ongoing care of their clients’ websites.  This service is usually offered on a monthly basis and plans and pricing can widely vary.

WHY IS WEB SUPPORT AND MAINTENANCE SO IMPORTANT?

Aside from site security, software updates, performance monitoring, and the general up-keep of your site, the most important reasons to hire a professional for web support and maintenance are to attract new customers, retain current ones, lower your expenses over time, and beat your competition.

Having a professional on your team is one of the best ways to make that happen.

DO I NEED WEB SUPPORT AND MAINTENANCE?

While websites can go years without web support and maintenance, it’s not the best practice.  Neglecting software updates and site security can leave a site vulnerable, decrease performance, and discourage both new and returning visitors.

For business owners who rely on their website to generate interest and awareness in their products and services, and to attract new and returning customers, the answer is a resounding YES.

CAN I DO WEB SUPPORT AND MAINTENANCE MYSELF RATHER THAN HIRING A PROFESSIONAL?

Yes, absolutely.  If you have the time, experience, and expertise to manage and improve your own site, self-care is a viable option.

However, in our experience, while this may sound like a great solution and begin with the best of intentions, over time it often turns into site neglect, frustration, loss of customers and prospects, and an increased loss of your most important resource – time.

DO HOURS ROLLOVER FROM MONTH-TO-MONTH?

No. Any unused time is lost at the beginning of the next support cycle.

What if MediaLyon did not build my website?

That’s not a problem.  Not only do we love supporting and improving websites built by other developers, we offer discounts and credits for anything ‘under the hood’ that we may not have directly worked with (yes, it does happen from time-to-time).

CAN I CANCEL AT ANY TIME?

Yes.  If for any reason our clients aren’t 100% satisfied with our service and solutions, we are happy to return any unearned funds or credit – that’s our promise as “Partners in Success”.

WHAT ARE THE STEPS TO START WEB SUPPORT AND MAINTENANCE WITH MEDIALYON?

There are 3 ways to start. (1) Give us a call at (702) 882-9260, (2) Fill out our Contact Form and we’ll contact you asap, or (3) if you already know the plan you need, just go to MyBusienss and sign up today.

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